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Frequently Asked Questions

1. About Products and Handling

2. About Stock

3. About Gift Wrapping

4. About Product Returns and Exchanges

5. About Shipping

6. About Stock

7. About Contact Information

8. About Copyright and Trademark Rights

1. About Products and Handling

Rubber Stamps & Ink Pads

2. About Stock

For bulk orders or out-of-stock items on our dedicated site, please feel free to contact us.

3. About Gift Wrapping

We do not offer wrapping services. Separate wrapping drawstring bags are available for sale. We include materials for customers to wrap gifts themselves.

- Please cut price tags and wrap the items yourself.

- Due to packaging constraints, materials may be folded for delivery and creases may occur.

4. About Product Returns and Exchanges

For more details, please refer to our Shipping Policy.

Shipping Policy

5. About Shoppping

For more details, please refer to our Shopping Guide.

Shopping Guide.

6. About Stock

Our products are also sold on other sites simultaneously. We may contact you after your order if an item is out of stock. Please understand in advance. Restock dates are approximate and actual delivery dates may vary.

7. About Contact Information

Seller: RiraRira Hanko LLC

Location: 542-1-B Ichigaocho, Aoba-ku, Yokohama-shi, Kanagawa-ken 2250024

Reception hours are 10:00-15:00 Japan Time (except Tuesdays, Thursdays, Saturdays, Sundays, and holidays).

Please contact us by email.

Email Address:

8. About Copyright and Permissions for Character Products, Character Designs, and Stamp Designs

Please adhere to the following guidelines:

■ Copyright: The copyright of rubber stamps belongs jointly to the eraser stamp artist RiraRira and RiraRira Hanko LLC.

■ We strictly prohibit the copying, imitation, and reposting of product images on SNS and sales sites.

■ The use of RiraRira Hanko's designs and text for logos (personal or shop symbols) or SNS icons is prohibited.

■ Without permission, it is prohibited to sell, resell, or distribute products or works using RiraRira Hanko's products, designs, and text.

■ Please limit digitization and printing of designs and text for personal use only. Even for personal use, distribution or sale is not allowed.

■ Without permission, commercial use (use in profit-making activities) of RiraRira Hanko's products is not permitted. Please consult us for commercial use. [For Commercial Use Inquiries]

※ When posting works created with rubber stamps on SNS, tagging "RiraRira" or "RiraRira Hanko" is appreciated. However, please refrain from using them as icons.